Shipping and Replacement
All the products ordered on BlueTree are dispatched within 2 days of ordering unless the products are ordered during a pre-order sale in which the date of shipment varies according to the pre-order sale.
Once the products are dispatched, the buyers are sent an email containing the details about the shipment and tracking ID.
If in case one receives a faulty product/ product which doesn't matches the specifications mentioned in the order, mail us the picture of the product you received on email@example.com within 7 days of receiving the product.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product